The unseen problem of consumer confusion, and how to start fixing it
A practical step to help financial services firms meet their Consumer Duty obligations, by improving consumer understanding.
Latest articles
How do I make my company more customer centric?
A lot of organisations assume they are already customer centric. Yet our study with Google has found, most are a long way from operating as a customer-centred organisation.
cxpartners is a ‘Great Place to Work’ (officially!)
We have been officially recognised as a ‘Great Place to Work’ by being awarded the sought-after certification.
100 ways to make your working life a little easier
A helping hand in making your working life easier.
Our highlights from 2021 and what’s to come in 2022
January is great for reflection, and looking back on 2021 I’m super proud of how much our team achieved. Here's a few of our highlights from 2021.
New faces and (a few!) celebrations
It’s a good time to celebrate our team and reflect on how we changed and grew in 2021.