Five ways to accelerate customer centricity success
We studied how some of Europe’s top organisations work, and found that the organisations that beat everyone else were the ones that were most customer-centred.
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Employee Spotlight: Isabela Gosav, UX Consultant
This months’ #employeespotlight is our UX Consultant, Isabela Gosav. In this blog she discusses why she chose this job in particular and what she loves about UX.
Reflections from our workshop: Supporting healthcare professionals to think like service designers
At UX Healthcare 2022 we ran a workshop exploring this idea further, asking ‘What needs to be true in order for healthcare professionals to be able to think and work like service designers?’ Read on to find out what we learnt.
Dan Harris on The Product Experience Podcast
Dan Harris, Practice Director recently joined hosts Lily Smith and Randy Silver to appear on The Product Experience Podcast and discuss the findings of our recent customer centricity research
Unlocking customer centricity: Question everything, assume nothing
In the last blog about our customer centricity study, we looked at Decentralising Control. In this one, we move on to our second Key; Question everything, assume nothing.
Employee Spotlight: Julia Putnina, Senior UX Consultant
This months’ #employeespotlight is on our bubbly, Brightonian Julia Putnina. Sharing with us why she loves working at cxpartners and how she got into UX.