100 ways to make your working life a little easier
A helping hand in making your working life easier.
Latest articles
Our highlights from 2021 and what’s to come in 2022
January is great for reflection, and looking back on 2021 I’m super proud of how much our team achieved. Here's a few of our highlights from 2021.
New faces and (a few!) celebrations
It’s a good time to celebrate our team and reflect on how we changed and grew in 2021.
Help your customers find what they are looking for
Why would you make it hard for people to find the things that you are trying to sell to them?
The new Consumer Duty – put yourself in your customers' shoes
The FCA appears set to raise the bar for consumer protection. And no financial services business will be exempt. Here's a simple way to kick-start your improvement program.
Beyond words
The written word dominates how we communicate on the web, but many of us struggle with it. This makes understanding financial services even harder. We need more than words if we want to treat everyone fairly.