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Events

Previous events

Customer Centricity Month '24

The future of customer centricity

27 Nov 2024 Online event

Tom Scott

CXPartners

Tom Scott

Customer Centricity Month '24

Expert panel: Driving success with a customer-centric culture

20 Nov 2024 Online event

Sophie Grencis

CXPartners

Sophie Grencis

Customer Centricity Month '24

Shaping the future with data, AI, and customer centricity

13 Nov 2024 Online event

Susannah Matschke

Sopra Steria Next

Susannah Matschke

Customer Centricity Month '24

Innovation and design in 2025

06 Nov 2024 Online event

Giles Colborne

CXPartners

Giles Colborne
Molly Stevens

Booking.com

Molly Stevens

Customer Centricity Month '23

Prioritising at transformation level

29 Nov 2023 Online event

Amanda Payne

CXPartners

Amanda Payne
Brian Moss

Sopra Steria

Brian Moss

Customer Centricity Month '23

Prototyping to deliver more value, sooner

22 Nov 2023 Online event

Sam Stevens

CXPartners

Sam Stevens
Chris Anstey

Google

Chris Anstey

Customer Centricity Month '23

Impact mapping to prioritise the right thing

15 Nov 2023 Online event

Nicola Pritchard

CXPartners

Nicola Pritchard
Naomi Shearon

Sport England

Naomi Shearon

Customer Centricity Month '23

Building customer-centric teams

08 Nov 2023 Online event

Neil Schwarz

CXPartners

Neil Schwarz
Rizwana Hussain

CXPartners
Sarah Blewett

carwow

Sarah Blewett