“cxpartners is a business that helps to deliver real change - practical and actual changes that customers see and appreciate.“Richard PashRead the case study
Marketing Director, Zurich Insurance UK
Prioritising work in challenging times: Three effective strategies
How do you stay competitive and thrive in tough times?FIND OUT MORE
Discover our latest research.
Helping the world’s best companies become truly customer centric and thrive.
Ideas & resources
The FCA wants Financial Services firms to permanently embed the Consumer Duty.
As July's deadline passes, it's time to turn obligation into opportunity.How we can help
Quite a few years ago, I wrote an article about using ‘reflexive thinking’ to avoid bias in user research. This topic feels as relevant as ever, so I’ve dug it out of the vaults and given it a polish to share with you today.
We’re excited to be working with some of the UK’s most brilliant minds, aiming to make our financial ecosystem more inclusive.
About to start a new project? Wondering what you can do to align your organisation with your customers needs? As we start 2024 it's time to kick start the year and use prototyping to break free from existing ways of doing things.
As we kick start 2024, it's time to reflect on the great things that we achieved last year and the impact we've made in collaboration with our partners.