Our books
We believe in sharing our knowledge. Books from our consultants have helped hundreds of thousands of people to improve websites, apps and services.
Communicating the User Experience
Simple and Usable (second edition)
Smashing UX
A Pocket Guide to the Usability of Web Photos
Latest articles
The latest from cxpartners - our thoughts on everything from emerging tech and behaviour, to shaping team culture.
Decentralising control - the first key to customer centricity
In our recent study, we found five clear distinctions when we looked at what separated highly customer centric organisations from the rest. The first? Decentralising control.
The Customer Centricity Advantage
Join cxpartners and Google at our webinar on the 26th May where we will explore how to future-proof your organisation and improve agility through becoming a customer centric organisation.
Bootcamp: breaking down the basics of User Centred Design
Bringing the team together to learn how to apply cxpartners' lean, agile, human centred approach to working.
How BlaBlaCar creates a customer-centred culture
Chief Design Officer Remi Guyot says that BlaBlaCar creates an exceptional customer experience by working hard to make customer centricity part of its culture and processes.