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Our books
We believe in sharing our knowledge. Books from our consultants have helped hundreds of thousands of people to improve websites, apps and services.
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Communicating the User Experience
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Simple and Usable (second edition)
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Smashing UX
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A Pocket Guide to the Usability of Web Photos
Latest articles
The latest from cxpartners - our thoughts on everything from emerging tech and behaviour, to shaping team culture.
Helping financial services customers compare apples and oranges
Launching a new financial services product isn’t easy. Here’s how we went from idea to working prototype in just a few weeks - and answered the key question: will customers buy it?
The power of plain speaking
In this blog, we explain why plain language is powerful and offer tips for writing clear, concise, and engaging content.
When the buzz wears off (what we learned from Open Banking)
As we approach Open Finance, let’s remember that you can’t always engineer your way to success.
Customer Centricity Month 2024: From Fundamentals to Future Trends
Customer Centricity Month is back for 2024 with a series of events throughout November designed to provide you with the building blocks of customer centricity.