Our books
We believe in sharing our knowledge. Books from our consultants have helped hundreds of thousands of people to improve websites, apps and services.
Communicating the User Experience
Simple and Usable (second edition)
Smashing UX
A Pocket Guide to the Usability of Web Photos
Latest articles
The latest from cxpartners - our thoughts on everything from emerging tech and behaviour, to shaping team culture.
The story of Evidence Based Compliance
How we devised a process to help our clients innovate in tightly-regulated environments.
What to do in uncertain times
While many organisations see change and uncertainty as reasons for paralysis and delay, the very best double down on listening to their customers and act quickly to unlock new opportunities. Which do you want to be?
The service design of spaceflight
How do you design a service when the legislation to enable it and the people to use it aren’t in place yet? We helped the UK Space Agency do that, and keep it simple at the same time.
Microcredit in emerging economies: Customer-centricity & organisational change
Our Financial Services team have been working in Central Asia, helping a Microfinance organisation to deliver social impact through customer-centricity.