Our books
We believe in sharing our knowledge. Books from our consultants have helped hundreds of thousands of people to improve websites, apps and services.
Communicating the User Experience
Simple and Usable (second edition)
Smashing UX
A Pocket Guide to the Usability of Web Photos
Latest articles
The latest from cxpartners - our thoughts on everything from emerging tech and behaviour, to shaping team culture.
Customer Centricity Month 2024: From Fundamentals to Future Trends
We are thrilled to announce that you can now register for Customer Centricity Month 2024! Sign up now for free webinars every Wednesday throughout November, 11am - 12pm.
Addressing Consumer Duty blindspots: A new agenda for the new school year
In its first annual Consumer Duty review, the Financial Conduct Authority said that firms needed to do more to meet their obligations. We look at why firms seem to suffer from Consumer Duty blindspots and how they can fix that.
Let’s workshop! How to plan and facilitate great workshops
In today's world of UX, workshops are a crucial way for teams to collaborate, innovate, and make decisions. In this article, I'd like to share some of my top tips for how to plan and run effective workshops.
A conversation with Sarah Blewett
We spoke with Sarah Blewett, Head of Research at Carwow, about her experience of building customer-centric teams.