Thinking

Our latest blogs

Read our latest blogs on LinkedIn

You can find our recent blogs on LinkedIn. Follow us for our latest thinking on inclusive design, Financial Services, and more.

Blog archive

Blog collection

Financial Services blogs

25 articles

Blog collection

UX practice blogs

29 articles

All blog collections

Events

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You can sign up to any upcoming events directly on Eventbrite.

Sopra Steria’s Eventbrite page

View previous events on YouTube

Watch previous events on demand on YouTube.

YouTube

Insights

Customer centricity

Our tools and research to help you become more customer-centric.

Learn more about Customer centricity

The Consumer Duty

The FCA wants Financial Services firms to permanently embed the Consumer Duty. We think continuous improvement, through qualitative research is the answer.

Learn more about The Consumer Duty

The vulnerability challenge

The FCA wants to ensure the fair treatment of customers in vulnerable circumstances. Learn more about the challenge, and about how we can help you improve customer outcomes.

Learn more about The vulnerability challenge

All insights