Our books
We believe in sharing our knowledge. Books from our consultants have helped hundreds of thousands of people to improve websites, apps and services.
Communicating the User Experience
Simple and Usable (second edition)
Smashing UX
A Pocket Guide to the Usability of Web Photos
Latest articles
The latest from cxpartners - our thoughts on everything from emerging tech and behaviour, to shaping team culture.
Culture: how to create a competitive advantage that lasts
Focusing on customers is a proven way to unite a business. Here's a reminder why your organisation's culture matters, and one staggeringly simple thing you can do to help improve it.
Why some organisations resist digital transformation
It could be that they can't make the change fit their 'theory of business'.
Amanda Payne – cxpartners' new Experience Strategy Director for Digital Government
As I reach the end of my first 100 days as Experience Strategy Director heading up the Digital Government team, I’d like share what it’s been like and my hopes and aims for the year ahead.
InsurTech 2021: customer experience remains a key battleground
In 2018 we took a snapshot of the tech startups aiming to disrupt the insurance industry. Our updated InsurTech matrix reveals how much has really changed since then, and what we can expect in 2021.