Our books
We believe in sharing our knowledge. Books from our consultants have helped hundreds of thousands of people to improve websites, apps and services.
Communicating the User Experience
Simple and Usable (second edition)
Smashing UX
A Pocket Guide to the Usability of Web Photos
Latest articles
The latest from cxpartners - our thoughts on everything from emerging tech and behaviour, to shaping team culture.
Webinars: upgrade your skills
Our webinar series is designed to provide inspiration and insight for anyone charged with leading design setting up teams and projects for success.
Designing for vulnerability: the copy-cat trap
If you want your audience to trust you, brand matters.
Designing a chat service for people in crisis
Working with people in vulnerable situations lead us to innovative solutions that could benefit everyone.
Why you should focus on ‘vulnerable’ customers
It's easy to assume that 'vulnerable' customers are an edge case. However, vulnerability is not what you think it is. By listening to people in vulnerable circumstances you can make your service more robust, and find hidden opportunities that improve things for everyone.