Our books
We believe in sharing our knowledge. Books from our consultants have helped hundreds of thousands of people to improve websites, apps and services.
Communicating the User Experience
Simple and Usable (second edition)
Smashing UX
A Pocket Guide to the Usability of Web Photos
Latest articles
The latest from cxpartners - our thoughts on everything from emerging tech and behaviour, to shaping team culture.
InsurTech 2021: customer experience remains a key battleground
In 2018 we took a snapshot of the tech startups aiming to disrupt the insurance industry. Our updated InsurTech matrix reveals how much has really changed since then, and what we can expect in 2021.
Adding friction to help people make better decisions
It’s common to try and make experiences as easy as possible, but sometimes, the best way to help customers make better decisions is to slow them down.
Learning from lockdown: accelerating change without creating a crisis
Was it just crisis management, or was there more to the rapid pace of digtial transformation during lockdown? We've been panning for gold and have found a few nuggets.
Serverless technology and the rise of the frontend engineer
Serverless computing is a game-changer - delivering huge cost-savings and scalability. You can plug gaps in your service offering by employing Serverless microservices quickly and cheaply.