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Events

Previous events

Customer Centricity Month '23

Impact mapping to prioritise the right thing

15 Nov 2023 Online event

Nicola Pritchard

CXPartners

Nicola Pritchard
Naomi Shearon

Sport England

Naomi Shearon

Customer Centricity Month '23

Building customer-centric teams

08 Nov 2023 Online event

Neil Schwarz

CXPartners

Neil Schwarz
Rizwana Hussain

CXPartners
Sarah Blewett

carwow

Sarah Blewett

Customer Centricity Month '23

Staying competitive in challenging times

01 Nov 2023 Online event

Stuart Tayler

CXPartners

Stuart Tayler
Max McShane

Octopus Energy

Max McShane

Building a Consumer Duty culture – some simple steps

12 Jul 2023 Online event

Jonti Dalal-Small

CXPartners

Jonti Dalal-Small
Ed Smith

Financial Conduct Authority (FCA)

Ed Smith

The Consumer Duty – a marathon or a sprint?

24 May 2023 Online event

Stu Charlton

CXPartners

Stu Charlton

Customer Centricity Month '22

People & Communications: How to achieve high performance through culture

23 Nov 2022 Online event

Giles Colborne

CXPartners

Giles Colborne
Alberta Soranzo

Vodafone Business

Alberta Soranzo

Customer Centricity Month '22

Employee Experience: Why we all hate expenses

16 Nov 2022 Online event

Hannah Whiteley

CXPartners

Hannah Whiteley
Sophie Dennis

UK Health Security Agency

Sophie Dennis

Customer Centricity Month '22

Governance: Empowering teams without creating chaos

09 Nov 2022 Online event

Stuart Tayler

CXPartners

Stuart Tayler
Andrés López Josenge

Visa Europe

Andrés López Josenge