30 Jun 2023
Employee Spotlight: Henry Bacon, UX Consultant

This month’s #employeespotlight is on our UX Consultant, Henry Bacon, who joined the team just over 18 months ago. In the blog, Henry tells us about his switch towards a more creative career, how he knew UX was the role for him and some of the many hobbies he has outside of work.
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UX Consultant
Tell us a little about your background and experience
I’ve always enjoyed creative activities. Growing up with two older brothers in Glastonbury, my mother – an artist – encouraged us to draw, paint, and get creative at every opportunity. And we certainly did! We painted miniatures, built towns and castles out of cardboard, and even made our own action movies. Our imaginations ran wild.
My education, however, was much more academic. After completing my A-levels, I accepted a deferred place at Warwick University to study Politics, Philosophy, and Economics. I never really considered a creative career.
During my gap year, though, I bought a book about Photoshop and quickly found a job at a local school helping them design their website. I enjoyed the creative side of it and soon got a taste of life as a professional ‘creative’.
However, after starting at Warwick University, I realised it wouldn’t lead me towards the creative career I now desired. Halfway through my first year, I left and applied to study for a BA in Graphic Communications and Typography at Reading University. To my parents’ relief (!), I was offered a place.
That course set me up for my career as a digital designer.

How did you get into UX?
About a year after graduating from Reading and working at a few design studios, I landed a job as a Digital Designer for Hargreaves Lansdown. It was a fantastic place to learn about the world of digital design. They were surprisingly forward-thinking for a large organisation and were quick to adopt emerging digital best practices.
My primary role was as a UI designer, supporting product teams across the business. I had the chance to work alongside several UX designers, including some from cxpartners. I was super impressed by their human-centered and effective design practices. I wanted to learn more, so I enrolled on a UX design course with General Assembly.
After completing the course, HL offered me the role of UX Designer for their Active Savings service. I enjoyed having a creative yet analytical position and working collaboratively in a tight-knit team. I also loved that we could quickly talk to users, uncover problems, and create solutions that we knew would be of value. I now knew UX was the role for me.
Why did you choose this job?
After a year of working as an in-house UX Designer at HL, working purely on one service, I needed a change. I wanted to work for a variety of industries and companies on a range of services to broaden my experience. Working for a consultancy just made sense.
When I heard about the role of UX Consultant at cxpartners, I knew I had to apply. I had worked with designers from cxpartners before at HL, and I knew they were a fantastic company with many experienced practitioners I could learn from. It just seemed like a great opportunity.
Why do you like working at cxpartners?
cxpartners is a fantastic organisation to work for. I’ve been here for 18 months, and I’ve loved it. Everyone is super friendly, there is great camaraderie, and employee well-being is clearly considered as important by the business. It feels like one big family at times!
I also really admire the work everyone does. It’s inspiring to be around such talented and knowledgeable individuals and see their work’s impact on businesses and their users.
cx also works for numerous clients from a broad range of industries, so there’s real potential to gain broad experience as a UX practitioner.

What do you like to do outside of work?
I enjoy many things outside of work. I’m on the Bristol Young Professionals (BYP) committee, organising various social events for young people across the city.
I also enjoy a type of strength training exercise called calisthenics. Keeping physically fit helps me stay sharp mentally. One of my goals is to enter a calisthenics competition in 2024.
Finally, I just got into lino printing and am currently enjoying making prints of ancient Aztec and Mayan engravings (I’m also a bit of a history geek). I’m still very much a beginner at this, though, and the results are mixed, to say the least!