Sophia Klinck

Sophia has a passion for creating inclusive and accessible user experiences. Her multi-disciplinary skillset encompasses research, user experience, content strategy and service design, enabling her to adapt to evolving needs and help deliver impactful results.

Sophia’s approach is grounded in data and research, ensuring design decisions are evidence-based and aligned with best practices. She has a proven track record of success working with both public and private sector organisations such as the Scottish Government, NHSBT, and Hargreaves Lansdown, and thrives on the diversity of their challenges. This exposure enables her to continuously develop her skills, learn from others, and deliver meaningful outcomes for clients, their customers, and the communities they serve.

Sophia studied Product Design at The Glasgow School of Art, establishing a strong foundation in user-centered design. Prior to her current role, she honed her skills as a Learning Experience Designer, working with clients including Google, BT, and Lloyds Bank. In this role, she developed her expertise in content strategy while creating learning solutions such as instructor led training courses, eLearning modules and learning experience platforms.

Outside of work, Sophia enjoys exploring places, trying new food and recipes, and spending time with family and friends (and in particular, their pets).