We work to the GDS design framework
We identified 41 design concepts in collaboration with UK Space Agency and used them to create the blueprint for a new digital service.
To do this, we mapped the existing end to end journey which uncovered how people, systems and processes worked together to deliver the licencing service.
More than 2.1m downloads in first 6 months.
Shortly after being appointed as design partner, we led a directional pivot based on discovering a key usability issue. This single, powerful insight led us to develop a successful digital intervention in the fight to prevent childhood obesity.
With The Department for Transport, we’re building a brand new, open-data permit service that transforms how utility companies and local authorities plan and re-instate road works.
Through Discovery and Alpha, we completed the design of a robust platform that dramatically simplifies the historically costly process of planning, permitting, and managing road works in the UK. We were also appointed for the Beta stage, where we continually developed and tested the service to ensure it matched the needs of enterprise users, the UK Government, and the UK public.