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Joe Leech User Experience Director

As a User Experience Director Joe heads up teams of user experience consultants. He specialises in designing every aspect of the user experience from initial research to developing a robust, measurable online strategy to producing beautiful, easy to use wireframes and website information architectures.

Bringing together diverse experience with academic insight

Joe has an MSc in Human Computer Interaction as well as 10 years experience working in Usability, User Experience, Information Architecture and Social Media Strategy in the UK and across Europe, North America, Asia and Africa.

Joe has worked with clients such as Marriott, Disney, LateRooms, theTrainline, Microsoft, Saga, Peugeot, Virgin, the Royal Society and the Co-operative Bank, helping them to be more customer focused and to improve the user experience they offer.

Joe has worked across a number of platforms, from web and mobile to software and hardware both as an external consultant and as an in-house user experience specialist.

Joe speaks at conferences including Future of Web Design, UX Bristol, UX Brighton, and LDNIA. Joe also helps to run Bristol SkillSwap and Bristol Usability Group.

Joe joined cxpartners 6 years ago bringing an eclectic range of experience with him ranging from teaching and tour guiding to waiting on Royalty and working at kids’ summer camps.

Outside of making businesses better, Joe enjoys…

Building & restoring bikes
Listening to old(ish) records
Quoting obscure lines from the Star Wars movies

Contact Joe

  • +44 117 930 3537
  • joe.leech@cxpartners.co.uk
  • @mrjoe

Joe's recent articles

Psychology for designers or 3 predictions from psychology for the future of web design

I was lucky enough to speak at Future of Web Design London last week. I made three predictions for the future of web design based on how we humble humans interact.

Free product roadmap template

We’ve been using this product road map template for a few years now. A product roadmap links individual projects to your wider business strategy. The steps the to go through to reach the goals identified in your strategy.

Joe is running a workshop and speaking at Future of Web Design

My book Psychology for Designers is out and I’ve been asked to run a workshop and speak at the Future of Web Design in London in May.

Related case studies

The Trainline

theTrainline.com hired cxpartners to completely redesign the website to better meet customer needs. Four years later we’re still helping theTrainline make improvements to their website.

eBay

eBay asked us to investigate its top buyers to find out what drove those people, what they like about eBay, what they do, what they know, what are their typical behaviours.

Research

  • Surveys
  • Expert reviews
  • Usability testing
  • International research
  • Ethnography

Strategy

  • Business requirements
  • Customer experience maps
  • Vision development
  • Stakeholder workshops

UX

  • User journeys
  • Information architecture
  • Wireframe design
  • Task modelling
  • Persona development

Design

  • Design workshops
  • Art direction & design
  • CSS/HTML development
  • Mobile interface design
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