Walt’s role as senior consultant allows him the freedom to be involved in all stages of a project, but what he likes best are the disciplines of research, analysis and solution development.

Research validity and analytical reliability

Walt’s experience of qualitative research and analysis techniques provides essential rigor to the execution of research, both in the lab and in the field and in the development of robust reports and recommendations.

Eight years of interaction design and front end development experience provide Walt with the experience to design, document and present solutions that are good looking, practical and implementable.

And when Walt isn’t focussing on research and design

Away from cxpartners Walt focuses on family life with the three best kids in the world, the bits in between are taken up with the restoration of a mid Victorian townhouse with sash windows that actually slide up and down.

As Operations Director she heads up the operations team with overall responsibility for resource, finance, project scheduling, contracts and business management.

Experienced project manager

Verity is a qualified PRINCE 2 practitioner with over 10 years experience in the digital industry.

Verity is on maternity leave at the moment.

She has managed projects for agencies in London and Bristol with clients such as Associated Newspapers, the BBC, Zurich, the Department of Health, P&O ferries, The Scotsman Publications, Anheuser-Busch, Investors in People and AITC.

Her work with the Kingfisher Group won a BIMA for e-commerce.

When she’s not Operations Director

She is an expert in adventure playgrounds (courtesy of her children Elliot and Sebastian). She is a novice at pottery and a fan of Christopher Brookmyre.

Experienced Operations Director

Tamlyn has 10 years experience in digital industries. She worked as an Operations Director for many years and, before that, was a project manager for clients including Peugeot, the Cabinet Office, and Microsoft.

She’s enjoying being back at work after a sizeable career break to look after her three young children.

When she’s not playing with spreadsheets

She sings in Bristol Cabot Choir and runs around the streets of Bristol (often in the rain and the dark!)

Steve is the co-author of Communicating the User Experience. A book he wrote with Richard Caddick based on all the practical knowledge he has gained working in the user experience field since 2007.

He is a creative at heart so loves coming up with new interface ideas and rapidly working them into wireframes and prototypes.

Steve has worked on many big design projects for clients like Moneysupermarket, the Trainline.com, LOVEFiLM and Charles Tyrwhitt (Winner of the eCommerce award for redesign of the year 2011)

He has an educational background in media, focusing on story telling with multimedia. He is also a video game nut who loves to design and test games. (as well as play them) So loves running games testing projects for clients like Peugeot and Future lab.

And when Steve is not focusing on user experience design?

In his spare time Steve is usually doodling, illustrating and animating all the odd ideas that pop into his head. Steve tries to recapture his youth by playing his old Gameboy. But mostly he’s trying to learn how to be a Dad.

Steve’s highest score on Tetris is 128,148

Rob’s previous role involved project managing in an Agile software development environment, delivering complex projects for use by local authorities. His background in Agile allows for flexible and responsive delivery of customer experience projects. He loves working with rapid prototyping but is equally at home in a PRINCE 2 environment. Within cxpartners Rob gets stuck into project documentation and ensures projects are delivered on spec, on budget and on time.

When he’s not playing with spreadsheets or constructing project plans

Rob is generally found with a PS3 controller in his hands, or managing AFC Wimbledon to world domination on Football manager. In the real world, he spends his time cooking, searching for the ultimate gadget and being bossed around by his rather sizeable cat.

A strong background in user experience

Richard has been working on digital projects for over 14 years, working most recently with clients such as Expedia, Jaguar, The Cooperative Bank, Nokia and The Planning Portal.

Within cxpartners Richard oversees projects and helps to implement new techniques and deliverables for our clients.

Richard helps develop vision and strategic direction for how our clients can manage their user experience, and presents this to client and partner teams up to board level.

As a practitioner Richard is always looking for ways to get his hands dirty. He’ll frequently be running workshops and scribbling on whiteboards.

And when Richard is not focusing on usability and accessibility?

Richard has been a guest lecturer at the Universities of Bristol and Bath on business and entrepreneurship.

Away from cxpartners Richard can be found in the kitchen baking (normally bread), or in the garage tinkering with one of his bicycles.

Nik has worked for a wide variety of clients such as Nokia, TUI & HP.

Nik has a masters degree in Interactive Design, and his research interests include Interactive Architecture, Tangible Interfaces and how design enhances the ‘experience’ – applied to both the digital and physical landscape.

He is proud to have a meticulous attention to detail when it comes to client deliverables – it has to be pixel perfect!

Outside of work…

Nik will be dreaming of windsurfing…
be out on the road bike…
or just enjoying time with his family.

With 10 years’ experience at the BBC, Neil understands what makes people tick when they’re using systems under pressure. As the Knowledge Manager for the technology support team, Neil was responsible for ensuring teams were ready to respond quickly to broadcast critical incidents.

Whether implementing knowledge management strategies or project managing business change, balancing the needs of users with the needs of business has always been Neil’s top priority.

Neil is actively involved in the UX community, as a volunteer for the Usability Professionals’ Association, a member of the Interaction Design Association and the Bristol Usability Group.

And when he’s not designing a well structured check out process?

Neil can be found donning his climbing boots and harness, or holding up west country traffic in his caravan.

She has worked in the digital agency world for 15 years and has looked after projects for brands such as Guinness, Johnnie Walker, Muller, Lurpak and Anchor, Coke, Crown Paints, Hyundai and Kia and lots of not for profit work including RNID, Scope and Drinkaware among others. Mandy has a passion for people and making things work, which is just as well, because she’s got her hands full outside of work too.

When Mandy is at home..

Apart from trying to mutate teenage lads into fully-functioning grown ups, Mandy often has her nose in a book or a cookery recipe. Her guilty pleasure is action movies.

Karina is a Chartered Management Accountant with vast amounts of experience in accounting and finance. She is responsible for the company finances and cashflow, along with monthly, quarterly and yearly accounting and reporting.

And when she is not busy with numbers…

Before joining cx, Karina took a break from work to do some travelling. She spent two winter seasons snowboarding in the French Alps, and in between spent time in South East Asia, Australia and New Zealand.

Can often be found running around a football pitch, kick boxing or learning her French.