Menu+44 (0) 117 930 3530
  • Home
  • Who we are
  • What we do
  • Our work
  • cxBlog
  • Contact
Get in touch with us: +44 (0) 117 930 3530 info@cxpartners.co.uk

Chui Chui Tan Senior User Experience Consultant

Chui Chui has been working in usability and user centred design since 2002.

Since joining cxpartners, Chui Chui has provided usability consultancy to clients to help them to improve the user experience they offer and has helped international companies to break into the Asian market. She has worked with clients such as Virgin Trains, Orange, eBay, Marriott, Hotels.com, TUI, Betfair, Peugeot, Nokia, Emerson, Ritz-Carlton, AXA, Unum, LateRooms/AsiaRooms and Vodafone.

Chui Chui has a background and many years of professional experience in design, engineering (Mechanical Industrial Engineering) and Human Computer Interaction. She has extensive experience of running international user research across Europe and Asia. Her areas of expertise include web form design, mobile design, cultural differences and its impact on design and brand/market strategies between eastern and western cultures. Her current research interest focus on UX strategies for physical product design.

Chui Chui received her doctorate in Human Computer Interaction from Queen’s University Belfast. Her research background also includes multimodal interfaces, machine learning, adaptivity and personalisation.

She has presented and provided workshops at conferences in Europe, the USA and Asia.

Outside of work

In her spare time, Chui Chui loves being creative. In particular she enjoys crafts, gardening and music. Her passion is cookery and she loves designing her own recipes and cooking food from all over the world.

Contact Chui Chui

  • 0117 930 3532
  • chuichui.tan@cxpartners.co.uk
  • @ChuiSquared

Chui Chui's recent articles

Mobile Form Design Strategies

Design strategies that you can apply to design a more efficient and less error prone mobile form as compared web forms.

Web and mobile form design

Design guidelines for Web forms and design strategies for mobile forms – a workshop presentation for User Friendly 2010 (UPA China).

Usability Testing in China

What are the similarities and differences between participants in the UK and in the mainland China? What are the things you should be aware of and focus on when recruiting and running user testing in China?

Related case studies

The Co-operative Bank

The Co-operative Bank came to us with the need to improve the conversion of their home and product pages – and just a couple of weeks to complete the project.

The Trainline

theTrainline.com hired cxpartners to completely redesign the website to better meet customer needs. Four years later we’re still helping theTrainline make improvements to their website.

Research

  • Surveys
  • Expert reviews
  • Usability testing
  • International research
  • Ethnography

Strategy

  • Business requirements
  • Customer experience maps
  • Vision development
  • Stakeholder workshops

UX

  • User journeys
  • Information architecture
  • Wireframe design
  • Task modelling
  • Persona development

Design

  • Design workshops
  • Art direction & design
  • CSS/HTML development
  • Mobile interface design
  • Who we are
  • What we do
  • Our work
  • cxBlog
  • Contact
  • UX resources
  • Working at cxpartners
  • Client login
  • Contact us