Comments on: Using ethnography to improve user experience http://www.cxpartners.co.uk/thoughts/using_ethnography_to_improve_user_experience.htm Just another WordPress weblog Thu, 11 Mar 2010 17:44:56 -0800 http://wordpress.org/?v=2.8.4 hourly 1 By: Philip Morton http://www.cxpartners.co.uk/thoughts/using_ethnography_to_improve_user_experience.htm/comment-page-1#comment-625 Philip Morton Fri, 19 Feb 2010 13:54:04 +0000 http://www.cxpartners.co.uk/?p=2282#comment-625 I recently did my first ethnographic study and it was extremely interesting. There are so many things that you can learn from observing someone in their own environment that you would miss if you were in a more controlled setting. I recently did my first ethnographic study and it was extremely interesting. There are so many things that you can learn from observing someone in their own environment that you would miss if you were in a more controlled setting.

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