Since moving into the new office we’ve slowly been making it our own and creating the physical environment that suits us as a company.
This has included covering any walls that don’t move in whiteboards and finding a home for the coffee machine.
That left us with a couple of spare rooms. So naturally we’ve set up our own testing facility. Rather than going for the glass wall approach that can make users feel more nervous than we’d like, we’re transfering all the action from the user testing room to the viewing room onto a series of monitors.
In the last few weeks they’ve become the busiest rooms in the office. We’ve been conducting depth interviews, concept validation, think aloud, mobile research and application usability. In fact next week the lab is booked every day. We’ll be working with users on areas as diverse as car rental, booking train tickets and wireframe testing.
And of course most of the equiptment is fully portable so we can continue to test throughout the UK and overseas.
Update: I’ve just add some more information on our facilities in Bristol, UK user testing and international user testing.
