Posts Tagged ‘research’
What does a Product Manager do? A brief primer for UXers
Posted Friday, July 23rd, 2010 by Jesmond AllenWhat an intrepid User Experience Consultant learned in Product-Manager-Land
How to do remote user testing with screen sharing
Posted Thursday, July 15th, 2010 by Neil SchwarzIt’s great if you can meet people face to face when you’re conducting user research, but what if it isn’t possible due to time and budget constraints?
Designing for delight
Posted Tuesday, June 1st, 2010 by Giles Colborne‘We’ve got to surprise and delight our customers’ is one of those mantras that I’ve kept hearing over the years. I’ve always wondered how a company could do that. My research turned up some surprising answers.
Email newsletter design guidelines
Posted Friday, March 5th, 2010 by Chui Chui TanChui Chui shares tips and guidelines that you can use when designing, creating and sending email newsletters to your customers.
Five tips to improve your user interface design
Posted Thursday, January 14th, 2010 by Richard CaddickFive top tips to improve user interface design at an early stage of project development.
Using ethnography to improve user experience
Posted Wednesday, November 4th, 2009 by Bonny Colville-HydeEthnography is a research method that can be used to find out how to make your brand more appealing to your customers. In this blog Bonny looks at how cxpartners use ethnography to provide insights in to customer journeys.
Qualitative research part 1: A primer
Posted Wednesday, October 14th, 2009 by Walt BuchanA primer that introduces the foundations of qualitative research, reliability and validity. In part two we look at the threats to reliability and validity and how we deal with them during user experience fieldwork, in depth interviews (IDIs) and usability testing.
The myth of the page fold: evidence from user testing
Posted Friday, September 18th, 2009 by Joe LeechJoe and Fiz break down the myth of the page fold with evidence from user testing, and give some tips to ensure content below the fold gets seen.
What people see before they buy: Design guidelines for e-commerce product pages with eyetracking data
Posted Friday, August 21st, 2009 by Chui Chui TanTen guidelines to help you design better product pages for ecommerce websites, with eyetracking data evidence.
How eye tracking is informing our navigation design
Posted Friday, July 24th, 2009 by Richard CaddickWe’ve been using eye tracking data to inform our navigation design, making websites easier for users and producing higher conversion rates for our clients.