Online surveys
cxpartners create and manage quantitative online surveys
Online surveys provide a cost effective method of gaining feedback from a large audience. Surveys enable cxpartners to identify broad issues with a website or product that we can investigate further.
They allow us to gather feedback from users on their level of satisfaction and can provide better understanding of the position of the brand next to its competitors.
cxpartners offer a flexible survey creation and management service that we tailor to our clients individual needs.
cxpartners collect survey data via website placements or emails.
The data is then analysed and we provide written reports that have actionable recommendations based on the results of the survey.
Why cxpartners?
Our knowledge of user experience enables us to create and run compelling surveys that users can easily complete. This understanding allows us to provide relevant and strategic recommendations alongside the survey data.
TIP: Expert usability reviews cxpartners conduct expert usability
reviews tailored to your project needs.The online surveys cxpartners run frequently complement other stages within the lifecycle of a usability review, and can help inform business case decisions where statistical data can help.
Next steps:
We’d be happy to talk to you about online surveys and how they could help you listen to your customers. Call us on 0117 946 3930 or email info@cxpartners.co.uk.
If you’re interested in qualitative research, take a look at our work with usability testing and ethnography.
