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Case Study Overview

Halfords came to us shortly after acquiring Nationwide Autocentres with a challenge - to rebrand their new website in a way that was subtly unique and separate from, yet faithful to, the existing Halfords brand identity.

We developed a comprehensive visual language that could be used to create a consistent and distinctly ‘Halfords Autocentre’ customer experience, including everything from module styles to typographic treatments.

Project Highlights

  • Bringing order and visual priority to a site that had become overly busy and unfocused
  • Creating a subtly unique take on the Halfords brand, dinstinct to Halfords Autocentres
  • Developing a comprehensive visual language that included styles for every visual element on the website
  • Business requirements
  • Design workshops
  • Art direction & design
The new Halfords Autocentre website

The new Halfords Autocentre website

'Quick win' recommendations

Template production

Art Direction of online brand identity

Research

  • Surveys
  • Expert reviews
  • Usability testing
  • International research
  • Ethnography

Strategy

  • Business requirements
  • Customer experience maps
  • Vision development
  • Stakeholder workshops

UX

  • User journeys
  • Information architecture
  • Wireframe design
  • Task modelling
  • Persona development

Design

  • Design workshops
  • Art direction & design
  • CSS/HTML development
  • Mobile interface design
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