cxsurgery

Are you working on a project but need some insights into what works best, or are you stuck between two plausible solutions but not sure which one to choose? Our professional consultants are here to help.

Perhaps you’re:

  • redesigning your current site
  • wanting to increase sales
  • worried about your conversion rates
  • exploring the benefits of social media
  • wondering how you can tailor your site to work with mobile

Book an appointment at the cxsurgery

Video chat with Giles ColborneA cxsurgery can help your team focus on finding solutions to your business problems

We offer a one hour conference call or video link so you don’t have to step away from your desk. Alternatively, cxpartners runs a half day in-house surgery where we come and meet you face to face for more in depth and tailored discussions.

Price details:

1 hour consultation £129 + VAT
Half day in-house surgery £425 + VAT (plus our train fare). Choose either 9am-12.30 or 2pm-5.30
Book 6 half day surgeries and get a 10% discount

cxsurgery team

TIP: Our team Find out more about our user experience consultants on our about us page

The cxsurgery team is made up of cxpartners’ Managing Directors and Principal Consultants, who each have extensive and varied industry experience. When you contact us about having a surgery session we will pair you with one of the following consultants who has relevant experience in your company sector, and this consultant will then carry out your surgery session with you:


Giles ColborneGiles Colborne MD
Giles has been making products more usable for over 18 years. He was President of the UK Usability Professionals Association from 2003-2007 and speaks frequently on usability in the UK and overseas. Clients he has worked with include Marriott, Nokia and Tesco.





Richard CaddickRichard Caddick MD
Richard has spent 12 years developing user interfaces for TV, web and mobile. He loves taking complex ideas and involving users to develop simple and easy to understand interfaces. Clients he has worked with include Co-operative Bank, Lexus and Planning Portal.





Joe LeechJoe Leech Principal Consultant
Joe has an MSc in Human Computer Interaction and has a wealth of experience in usability, user experience, information architecture and accessibility with clients around the world. Clients he has worked with include eBay, theTrainline and Microsoft.





Fiz YazdiFiz Yazdi Principal Consultant
Fiz has an MSc in Interactive Systems and has worked with a wide variety of clients to provide more compelling user experiences. Clients she has worked with include the Houses of Parliament, Proctor & Gamble and UCAS.





James ChudleyJames Chudley Principal Consultant
James has over 10 years of experience working in user centred design in both private and public sectors. He has worked with clients such as MTV, Orange and the BBC.








  1. Research
  2. What we do
  3. Usability testing
  4. Guerilla user testing
  5. International user testing
  6. User testing with disabled users
  7. How we do it
  8. Eye tracking
  9. Ethnography
  10. Card sorting
  11. Online surveys
  12. Task modelling
  13. Customer journey mapping
  1. Strategy
  2. What we do
  3. Business requirements
  4. User requirements
  5. Persona development
  6. Vision development
  7. Accessibility policy development
  8. Ethical SEO
  9. How we do it
  10. Stakeholder workshops
  11. Expert usability reviews
  1. Design
  2. What we do
  3. Information architecture
  4. Wireframe development
  5. Visual design
  6. Mobile interface design
  1. Contact us
  2. +44 (0)117 946 3930
  5. 22-24 Queen Square
  6. Bristol, BS1 4ND
  7. United Kingdom
  8. Map & directions