Menu+44 (0) 117 930 3530
  • Home
  • Who we are
  • What we do
  • Our work
  • cxBlog
  • Contact
Get in touch with us: +44 (0) 117 930 3530 info@cxpartners.co.uk

Mobile Form Design Strategies

  • Chui Chui Tan
  • 24 Mar 2011
  • 2 Comments

A Web form which works well on desktops won’t necessarily work on mobile devices. With the nature of desktop computers, Web forms are not designed to be efficient. Due to the constraints of a mobile device and its context of use, efficiency is extremely important when filling in a mobile form.

This is a summary of an article on Mobile Form Design Strategies which offers strategies that you can apply to design a more efficient and less error prone mobile form as compared to your Web form.

Design strategies

  • Label alignment: Avoid using horizontal labels (left- and right- aligned) for mobile forms. Use vertical align labels instead.
  • Remove: Get rid of unnecessary elements and features to help users focusing on their tasks. If possible, omit optional fields or elements which do not have primary uses.
  • Combine: Combine various similar input fields into a single field. Make sure it is clear what users can do and what they could enter in the field.
  • Improvise: Make good use of mobile devices’ built-in features such as location detection via GPS satellites to simplify your mobile form input.
  • Break into small steps: Split a long form into a few smaller steps to make your mobile forms easier to use. Use this approach sparingly. Also, try reducing unnecessary elements on each page to avoid slow page downloads.
  • Use appropriate input elements & menu controls: Replace one type of control with another which could simplify the form and its interaction. Prioritise mandatory content and fields, and avoid over emphasizing optional fields or those which are only useful for a very small group of users.
  • Choose appropriate list selections: There are two main ways to present a list selection: locked drop down (in alphabetical or non alphabetical order) and open predictive search. Both have pros and cons. Choose the appropriate list selection based on your field and selections.
  • Set sensible defaults: Provide some default selections where appropriate based on the context in which your forms are used.
Mobile and Web forms

Mobile and Web forms

In conclusion

Follow these steps when designing for mobile forms:

  1. Understand when and why your users use your form on mobile devices
  2. Identify the primary content or fields for the tasks
  3. Use the strategies above to work out the best ways to present each field for an ideal interaction

Just remember: the ultimate objective of your mobile users is to complete their task (whatever they are) efficiently and effortlessly.

You can find various examples for each strategy above in the full article on UX Booth.

Who are cxpartners?

We are a customer experience consultancy that develops effective and profitable digital products. See how

Related cxblog articles

Mobile app or mobile web?

Should your strategy be to design mobile apps or mobile websites? The variety of mobile devices is exploding and this area gets more confusing every day. We’ve a simple, smart answer.

We’re hiring!

UPDATE: We’ve filled this position. Thanks for all the excellent applications folks!

Forms are boring

Last week I was lucky enough to present at Bathcamp. …

Related case studies

iExplore

The TUI Activity holiday group came to us to design a new portal site

TUI – Thomson Sport

Thomson Sport asked us for a complete responsive redesign of their sports travel website, undertaken in record time.

Halfords

Halfords Autocentre asked us to rebrand their new website in a way that was subtly unique and separate from, yet faithful to, the existing Halfords brand identity.

Our books

Communicating User Experience Cover

Communicating The User Experience is a wonderful new book by cxpartners' Richard Caddick and Steve Cable, available now.

  • Buy from Amazon UK
  • Buy from Amazon US

Resources

We have put together a collection of essential Keynote, Omnigraffle and PowerPoint stencils in our Resources section for the UX professionals and enthusiasts out there

Chui Chui Tan

Chui Chui has been working in usability and user centred design since 2002. She has provided usability consultancy to clients to help them to improve the user experience they offer and has helped international companies to break into the Asian market.

  • 0117 930 3532
  • chuichui.tan@cxpartners.co.uk
  • @ChuiSquared

Other articles from Chui Chui

Web and mobile form design

Design guidelines for Web forms and design strategies for mobile forms – a workshop presentation for User Friendly 2010 (UPA China).

Usability Testing in China

What are the similarities and differences between participants in the UK and in the mainland China? What are the things you should be aware of and focus on when recruiting and running user testing in China?

Email newsletter design guidelines

Chui Chui shares tips and guidelines that you can use when designing, creating and sending email newsletters to your customers.

2 Comments

  • Gino Lardon
  • 12 Jan 2012
  • 09:12

Very valuable when discussing responsive design for forms: http://www.formable.net/thoughts-about-responsive-web-form-design

Leave a comment

Cancel Comment

Chui Chui Tan

Chui Chui has been working in usability and user centred design since 2002. She has provided usability consultancy to clients to help them to improve the user experience they offer and has helped international companies to break into the Asian market.

  • 0117 930 3532
  • chuichui.tan@cxpartners.co.uk
  • @ChuiSquared

Other articles from Chui Chui

Web and mobile form design

Design guidelines for Web forms and design strategies for mobile forms – a workshop presentation for User Friendly 2010 (UPA China).

Usability Testing in China

What are the similarities and differences between participants in the UK and in the mainland China? What are the things you should be aware of and focus on when recruiting and running user testing in China?

Email newsletter design guidelines

Chui Chui shares tips and guidelines that you can use when designing, creating and sending email newsletters to your customers.

Research

  • Surveys
  • Expert reviews
  • Usability testing
  • International research
  • Ethnography

Strategy

  • Business requirements
  • Customer experience maps
  • Vision development
  • Stakeholder workshops

UX

  • User journeys
  • Information architecture
  • Wireframe design
  • Task modelling
  • Persona development

Design

  • Design workshops
  • Art direction & design
  • CSS/HTML development
  • Mobile interface design
  • Who we are
  • What we do
  • Our work
  • cxBlog
  • Contact
  • UX resources
  • Working at cxpartners
  • Client login
  • Contact us