UPDATE: Thanks for the interest. We’ve now filled this position.
In a nutshell
We’re looking for someone to develop new client relationships and deepen existing ones. The Business Development Manager will report to the managing directors and work closely with our most experienced consultants. We’re not looking for a traditional salesperson – the role requires an articulate UX professional, someone with a deep understanding of the industry, who wants to understand what our clients need and knows what our team can do to help.
Key objectives
- Develop new business by working with our existing clients and our contacts – help us maintain a steady flow of high-quality new business leads.
- Help our key clients develop and maintain UX plans showing their priorities and initiatives for the coming year.
Responsibilities
- Identify new business opportunities by looking at our existing relationships (both current clients and contacts who are potential clients).
- Develop new project leads.
- Make sure we’re listening to our past clients even when we’re busy working hard for our current ones.
- Take accountability for our forecast and pipeline.
- Identify trends and emerging requirements in the marketplace and share this with the product managers in cxpartners
- Articulate cxpartners’ products – face to face, in presentations and across our internet presence (Twitter, blogs, LinkedIn etc.)
- Develop and deliver our new business strategy.
- Work with the user experience directors and consultants to shape and write proposals and prepare and deliver pitches.
- Arrange and lead client reviews and help them see the wood as well as the trees. Help them identify the initiatives that will have an impact on their KPIs.
- Help our clients see new possibilities.
Anything else?
You’ll be a great communicator – in speech, words and pictures. We want someone who can organise ideas and help make sense of the many threads our clients have to follow. And you’ll need to be good at working with teams – because you’ll need to work closely with other members of staff to achieve your objectives. We offer a competitive salary, benefits and a great working environment where we’ll help you grow.
What next?
Send a CV and a covering email to info@cxpartners.co.uk – we look forward to hearing from you. No agencies.

Looks yummy :)
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