Menu+44 (0) 117 930 3530
  • Home
  • Who we are
  • What we do
  • Our work
  • cxBlog
  • Contact
Get in touch with us: +44 (0) 117 930 3530 info@cxpartners.co.uk

Hiring: Business Development Manager

  • Giles Colborne
  • 15 Aug 2011
  • 1 Comment

UPDATE: Thanks for the interest. We’ve now filled this position.

In a nutshell
We’re looking for someone to develop new client relationships and deepen existing ones. The Business Development Manager will report to the managing directors and work closely with our most experienced consultants. We’re not looking for a traditional salesperson – the role requires an articulate UX professional, someone with a deep understanding of the industry, who wants to understand what our clients need and knows what our team can do to help.

Key objectives

  • Develop new business by working with our existing clients and our contacts – help us maintain a steady flow of high-quality new business leads.
  • Help our key clients develop and maintain UX plans showing their priorities and initiatives for the coming year.

Responsibilities

  • Identify new business opportunities by looking at our existing relationships (both current clients and contacts who are potential clients).
  • Develop new project leads.
  • Make sure we’re listening to our past clients even when we’re busy working hard for our current ones.
  • Take accountability for our forecast and pipeline.
  • Identify trends and emerging requirements in the marketplace and share this with the product managers in cxpartners
  • Articulate cxpartners’ products – face to face, in presentations and across our internet presence (Twitter, blogs, LinkedIn etc.)
  • Develop and deliver our new business strategy.
  • Work with the user experience directors and consultants to shape and write proposals and prepare and deliver pitches.
  • Arrange and lead client reviews and help them see the wood as well as the trees. Help them identify the initiatives that will have an impact on their KPIs.
  • Help our clients see new possibilities.

Anything else?
You’ll be a great communicator – in speech, words and pictures. We want someone who can organise ideas and help make sense of the many threads our clients have to follow. And you’ll need to be good at working with teams – because you’ll need to work closely with other members of staff to achieve your objectives. We offer a competitive salary, benefits and a great working environment where we’ll help you grow.

What next?
Send a CV and a covering email to info@cxpartners.co.uk – we look forward to hearing from you. No agencies.

Who are cxpartners?

We are a customer experience consultancy that develops effective and profitable digital products. See how

Our books

Communicating User Experience Cover

Communicating The User Experience is a wonderful new book by cxpartners' Richard Caddick and Steve Cable, available now.

  • Buy from Amazon UK
  • Buy from Amazon US

Resources

We have put together a collection of essential Keynote, Omnigraffle and PowerPoint stencils in our Resources section for the UX professionals and enthusiasts out there

Giles Colborne

Giles is author of Simple and usable web mobile and interaction design published by New Riders in 2010. He has been working in usability and user centred design since 1991. He formed cxpartners with Richard Caddick in 2004 focusing on creating outstanding user experiences and measurable changes to projects and products.

  • 0117 930 3553
  • giles.colborne@cxpartners.co.uk
  • @gilescolborne

Other articles from Giles

Reading and responsive design

Here’s some data that might change the way you write content for responsive design.

Mobile app or mobile web?

Should your strategy be to design mobile apps or mobile websites? The variety of mobile devices is exploding and this area gets more confusing every day. We’ve a simple, smart answer.

Artificial emotional intelligence

For the past 50 years ‘emotional design’ has meant ‘give your product a face’ or ‘write cheeky copy’. Today we have a chance to do something more sophisticated, satisfying and human.

1 Comment

  • Daniel Szuc
  • 20 Aug 2011
  • 03:23

Looks yummy :)

Leave a comment

Cancel Comment

Giles Colborne

Giles is author of Simple and usable web mobile and interaction design published by New Riders in 2010. He has been working in usability and user centred design since 1991. He formed cxpartners with Richard Caddick in 2004 focusing on creating outstanding user experiences and measurable changes to projects and products.

  • 0117 930 3553
  • giles.colborne@cxpartners.co.uk
  • @gilescolborne

Other articles from Giles

Reading and responsive design

Here’s some data that might change the way you write content for responsive design.

Mobile app or mobile web?

Should your strategy be to design mobile apps or mobile websites? The variety of mobile devices is exploding and this area gets more confusing every day. We’ve a simple, smart answer.

Artificial emotional intelligence

For the past 50 years ‘emotional design’ has meant ‘give your product a face’ or ‘write cheeky copy’. Today we have a chance to do something more sophisticated, satisfying and human.

Research

  • Surveys
  • Expert reviews
  • Usability testing
  • International research
  • Ethnography

Strategy

  • Business requirements
  • Customer experience maps
  • Vision development
  • Stakeholder workshops

UX

  • User journeys
  • Information architecture
  • Wireframe design
  • Task modelling
  • Persona development

Design

  • Design workshops
  • Art direction & design
  • CSS/HTML development
  • Mobile interface design
  • Who we are
  • What we do
  • Our work
  • cxBlog
  • Contact
  • UX resources
  • Working at cxpartners
  • Client login
  • Contact us