Archive for the ‘cxinsights’ Category

Usability Testing in China

Posted Wednesday, June 16th, 2010 by Chui Chui Tan

What are the similarities and differences between participants in the UK and in the mainland China? What are the things you should be aware of and focus on when recruiting and running user testing in China?

Setting tough targets

Posted Wednesday, June 9th, 2010 by Richard Caddick

How setting tough targets causes us to innovate.

Designing for delight

Posted Tuesday, June 1st, 2010 by Giles Colborne

‘We’ve got to surprise and delight our customers’ is one of those mantras that I’ve kept hearing over the years. I’ve always wondered how a company could do that. My research turned up some surprising answers.

Getting started with OmniGraffle

Posted Thursday, April 1st, 2010 by Richard Caddick

A beginners guide to wireframing using OmniGraffle.

Five tips to improve your user interface design

Posted Thursday, January 14th, 2010 by Richard Caddick

Five top tips to improve user interface design at an early stage of project development.

Web form design guidelines: an eyetracking study

Posted Monday, April 27th, 2009 by Chui Chui Tan

Chui Chui has been investigating elements of form design using four popular website’s sign up forms. Here are the results of her eye tracking research.